Sales Associate

Full Time
Lagos State
Posted 4 weeks ago

Job Description

  • Welcome customers upon entrance
  • Seek out customers to check on progress of purchase
  • Assess customer needs and wants; answer questions and concerns
  • Provide appropriate product recommendations
  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
  • Use point of sale (POS) system to conduct purchase transactions
  • Process merchandise returns
  • Assist in product inventory procedures
  • Cross-sell and upsell products
  • Memorize in-store promotions and special offers in order to communicate to customers
  • Build relationships with customers, especially regular customers
  • Team up with co-workers to ensure customer satisfaction
  • Educate customers on new arrivals and future product arrivals
  • Follow opening and closing procedures thoroughly
  • Meet (and preferably exceed) monthly and quarterly sales quotas
  • Make suggestions on ways to improve sales and boost revenue
  • Go the “extra mile” to drive sales

Requirements and Qualifications

  • Diploma or the equivalent; bachelor’s degree is a plus
  • Proven experience in retail sales
  • Proven track record of meeting or exceeding sales quota
  • Strong customer service and communication skills
  • Proficiency in English
  • Basic math skills
  • Familiarity with POS system is a plus
  • Familiarity with inventory procedures is also a plus
  • Friendly and have an approachable personality
  • Must be punctual
  • Ability to perform and sell under pressure
  • Flexible schedule (i.e. available to work weekends, nights, and/or holidays when necessary)
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Job Features

Job CategoryCreatives (Arts, Design, Fashion)
Minimum QualificationDiploma in any field
Years of Experience3 - 5 years
Salary RangeBased on experience

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